Privacy Policy
Effective date: May 12, 2026
If you have questions about this policy or want to make a data request, contact info@funnelfit.co.uk. FunnelFit's main website is www.myfunnelfit.com, and the main application is available at app.myfunnelfit.com.
What this policy covers
This Privacy Policy explains how FunnelFit collects, uses, stores, and shares personal information when you visit www.myfunnelfit.com, use the FunnelFit platform, request information from us, or interact with our team.
This policy applies to information we collect through our website, client onboarding flows, product accounts, contact forms, assessments, bookings, and other business communications connected to FunnelFit services.
Information we collect
We may collect contact and account information such as your name, email address, phone number, company name, role, and login details. We may also collect business information you provide during onboarding, discovery, support, reporting, and workflow setup.
We also collect technical and usage information such as device type, browser type, IP address, pages viewed, referral source, approximate location, and interactions with our website or product. We use analytics and operational tools to understand performance, security, and product usage.
How we use information
We use personal information to provide and improve FunnelFit services, create and secure accounts, respond to enquiries, deliver support, send operational notifications, schedule meetings, analyze product usage, and communicate with prospects and customers about our services.
We may also use information to maintain security, prevent fraud, enforce our terms, comply with legal obligations, and keep internal records related to service delivery and customer relationships.
Payments
FunnelFit does not publish raw payment card handling in this website application. Where payments are required, they may be processed by authorized third-party payment providers or invoicing workflows selected by FunnelFit. Those providers are responsible for processing payment data under their own privacy and security terms.
If payment processing is introduced or changed for a specific service flow, this policy may be updated to reflect that operational change.
How we share information
We may share information with service providers that support hosting, analytics, communications, scheduling, authentication, customer support, and other operational functions required to run FunnelFit. We may also share information within our corporate and advisory operations where needed to deliver the service you requested.
We may disclose information where required by law, regulation, court order, or governmental request, or where disclosure is necessary to protect FunnelFit, our customers, or the public.
Retention and security
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the nature of the relationship and the data involved.
We use administrative, technical, and organizational measures designed to protect personal information. No system can be guaranteed completely secure, so you should use strong credentials and contact us promptly if you believe your account or data has been compromised.
Your choices
You may request access to, correction of, or deletion of personal information that we hold about you, subject to applicable law and our legitimate business and compliance needs. You may also opt out of non-essential marketing communications using the unsubscribe mechanism in those messages or by contacting us directly.
Where you use FunnelFit through an organization, some account and data requests may need to be handled through your employer or account administrator first.
Third-party links and updates
Our website and services may link to third-party websites, booking tools, forms, or external platforms. Their privacy practices are governed by their own policies, and FunnelFit is not responsible for their independent handling of data.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date below if the update is material.